SALA + MATI · ON SHIFT · --:-- --
Always on shift.

AI employees for your clinic

Five staff · two managers · one payroll line

SalamanagesSpoken
Every plan
SK-001
AniReception
Every call in, day and night. Missed calls texted back.
Line open · standing by
Pro
SK-002
AsiRx
Refill requests taken in, checked, queued.
Queue · 2 refills to check
Enterprise
SK-003
AliOutreach
Calls the recall list. Empty slots, filled.
Recall list · 3 slots open
MatimanagesWritten
Every plan
SK-004
NoahInbox
Every email read, triaged, turned into a task.
inbox zero
Inbox 0 · standing by
Pro
SK-005
DanielEHR
Appointments and results written into the record; out-of-range flagged for the doctor.
watching the lab feed
Lab feed · watching
Ani · on a call · dental · Toronto
ANI · RECEPTION · SALA / SPOKEN INCOMING CALL · — · —
Clocked in · tonightClock out · never
NOAH · INBOX · MATI / WRITTEN READING · —
Clocked in · tonightClock out · never
RECOVERED TONIGHT
$4,120
attributed across 3 clinics · est. values
ACTIVITY — THE ORG CHART, LIVE
Your front deskconfirms every morning
SalaSpokenMatiWritten
AniReceptionAsiRxAliOutreach NoahInboxDanielEHR
    Provenance

    Skrypt is applied research. Before it was a product, the founder published machine-learning work in clinical contexts — sentiment analysis, the discipline of teaching machines to read urgency and intent in human language. Sala and Mati are that research, on payroll.

    Read the lineage — about § research →
    Sukhera J & Ahmed H · JMIR Medical Education 8(1):e33934 · 2022 · doi:10.2196/33934
    24/7
    Both channels — phones answered, inbox read
    <30s
    Missed call → automatic text-back
    100%
    Calls & emails logged, triaged, dollar-valued
    MEET THE MANAGERS
    sala + mati

    Together they spell salamati سلامتی — the word for health.

    SALA ANSWERS MATI READS YOUR SCHEDULE FILLS
    THE INTERVIEW — LIVE

    Interview them before you hire.

    Call Sala like a 2 a.m. patient would. Then hand Mati an email — the working interview. No signup for either.

    SALA · VOICE

    Talk to Sala

    Select a clinic type and interview Reception — live, right now.

    TAP TO INTERVIEW SALA
    And while the phone rings —
    MATI · INBOX

    Nothing sits in the inbox.

    Every patient email read, triaged, and turned into a task before your team opens their laptop. Connects to your practice Gmail or Outlook inbox with secure sign-in — you approve access once, disconnect anytime. Hand Mati one:

    PICK AN EMAIL ABOVE ↑
    Scroll to fast-forward the night
    10:12 PM

    ANI · RECEPTION · 11:58 PM — a Toronto dental clinic — last walk-in call logged

    NOAH · INBOX · 1:07 AM — refill email read → routed to vet for approval

    ASI · RX · 1:15 AM — six renewals checked against the record → prescriber's sign-off queue

    ANI · RECEPTION · 2:13 AM — a Houston vet hospital — chocolate ingestion, triaged HIGH, on-call paged

    NOAH · INBOX · 3:24 AM — records request flagged URGENT — 5-day deadline caught

    DANIEL · EHR · 4:02 AM — one result out of range, flagged for clinician review · ALI · OUTREACH · 5:40 AM — three schedule gaps found, recall list queued for 9 AM

    NOAH · INBOX · 6:15 AM — refill + hours email — auto-replied, pharmacist confirms

    6:47 AM — overnight digest ready — 5 employees, 1 desk: 9 calls · 14 emails · 6 refills · 1 lab flag · 3 recalls queued · $1,240 attributed

    timesheet complete — 168 / 168 hours · payday runs 59¢ an hour ↓

    The Client Hub

    Where the night's work lands.

    Everything the five handled overnight, waiting for your team by morning — booked, or queued for a human.

    • CommandThe morning landing: who's on shift, what needs you, and the night as a shift log.
    • VoiceCalls and texts in one queue, needs-action first.
    • EmailClinic and personal email, triaged and drafted.
    • PharmacyRefills checked against the record, queued for sign-off.
    • AnalyticsWhat came in, what was booked, what it was worth.

    Included on every plan. Starter opens it on signup; Pro adds the PMS-linked views.

    The Client Hub on desktop: the portal sidebar collapsed to its icon rail (Command Center, Voice with its needs-action dot, Email, Clients, Pharmacy, Bookings, Analytics) and the Command Center at 7:02 AM on Monday — Sala's brief (14 calls, 9 confirmed, $4,120 on the books, 3 things need you), the KPI strip, the five employee cards (Ani on shift, Asi with 2 refills for sign-off, Ali and Daniel · EHR on Pro, no PMS connected yet, Noah reading), People to know, the events log, Needs you, and the seven-day shift-log heat strip.
    The Client Hub's Command Center on a phone at 7:02 AM: 3 need you — Sala's brief, the one-row KPI strip (14 calls, 9 confirmed, 3 need you, $4,120 on the books), the five employee chips (Ani, Asi, Ali, Noah, Daniel · EHR), People to know, and the Needs-you rows for Ani and Asi.
    Patients

    Every caller's experience, measured.

    Ani doesn't just take the call. She records how the patient felt, what drove it, and whether it turned — a care score on every conversation.

    Mood
    Calm, anxious, confused, frustrated or upset — and how strongly.
    Drivers
    What caused it: pain, cost, the wait, the paperwork.
    Turned around
    The moment a call changed direction, and what changed it.
    Care score
    Per call, per patient, trended over time.
    Patients · the feeling viewLast 30 nights
    Mood mix
    Drivers
    1. Pain, after hours31%
    2. Cost, before the visit24%
    3. Waiting on a callback19%
    4. Insurance paperwork14%
    5. Running late, rebooking12%
    Turned around · 11:58 PM
    AnxioustoCalm
    “I didn't think anyone would pick up this late.”
    Toothache, new patient · booked 8:10 AM · confirmation texted
    Care score · 8.7 / 10 Visible call by call in the portal
    Next up · who needs you7:02 AM
    1. 3:24 AMAngela T. records for a cardiology referral · 5-day deadlineFrustratedNeeds you
    2. 2:13 AMHouston vet chocolate ingestion · on-call paged overnightAnxious
    3. 1:07 AMMarcus W. heartworm refill · annual visit overdueConfusedAt risk
    4. 11:58 PMNew patient toothache · booked 8:10 AMCalmOn the books
    Sorted by who needs a human first — the callback list, written overnight
    Languages
    40+

    languages. Zero "press 2".

    Skrypt detects the caller's language mid-greeting and answers in it — Punjabi at midnight, Farsi at 2 AM, Tagalog on a Sunday. Same number, same booking flow, no menus, no transfers. Your clinic finally sounds like your neighbourhood.

    LISTENING — AUTO-DETECT11:42 PM
    CALLER
    "ਹੈਲੋ, ਕੀ ਕੱਲ੍ਹ ਸਵੇਰੇ ਕੋਈ ਅਪਾਇੰਟਮੈਂਟ ਮਿਲ ਸਕਦੀ ਹੈ?"
    ਪੰਜਾਬੀ · PUNJABI · DETECTED 0.4s
    SKRYPT
    "ਜੀ ਹਾਂ — ਕੱਲ੍ਹ ਸਵੇਰੇ 9:40 ਵਜੇ ਖਾਲੀ ਹੈ। ਮੈਂ ਤੁਹਾਡੇ ਲਈ ਰੱਖ ਲਵਾਂ?"
    EN — REQUESTED 9:40 AM TOMORROW · QUEUED FOR CONFIRM
    CALLER
    "你好,我想帮我女儿预约洗牙。"
    中文 · MANDARIN · DETECTED 0.3s
    SKRYPT
    "好的——明天下午四点可以吗?我先帮您登记。"
    EN — HYGIENE VISIT FOR DAUGHTER · 4:00 PM HOLD PLACED
    CALLER
    "سلام، دندانم خیلی درد می‌کند. کی می‌توانم بیایم؟"
    فارسی · FARSI · DETECTED 0.4s
    SKRYPT
    "متأسفم — فردا ساعت ۸ صبح اولین وقت است. برایتان نگه دارم؟"
    EN — TOOTH PAIN · FIRST MORNING SLOT HELD · FLAGGED URGENT
    CALLER
    "Hola, ¿cuánto cuesta una limpieza?"
    ESPAÑOL · SPANISH · DETECTED 0.2s
    SKRYPT
    "Con gusto — le envío el presupuesto por mensaje ahora mismo. ¿Le reservo una cita esta semana?"
    EN — CLEANING QUOTE TEXTED · BOOKING OFFERED
    CALLER
    "Hi, pwede po bang mag-reschedule ng appointment ko?"
    TAGALOG · DETECTED 0.3s
    SKRYPT
    "Sige po — Huwebes 2:30 PM ang bakante. Ililipat ko na po?"
    EN — RESCHEDULED THU 2:30 PM · PENDING CONFIRM
    CALLER
    "السلام علیکم، میری بلی کو الٹیاں ہو رہی ہیں—"
    اردو · URDU · DETECTED 0.4s
    SKRYPT
    "میں ابھی آن کال ڈاکٹر کو پیج کر رہی ہوں — لائن پر رہیے۔"
    EN — VET EMERGENCY · ON-CALL PAGED · CALLER HELD
    Proof

    Numbers from real customers running Skrypt Health today.

    100%
    of calls answered in a 30-day pilot — every inbound handled by Skrypt
    1m 24s
    average quote-send time, down from 6 hours pre-Skrypt
    42hrs
    of admin time saved per month, on average per practice
    $27k+
    in revenue recovered in a clinic's first month with Skrypt
    Dental case

    "We were missing about 40% of inbound after hours. Skrypt picked all of them up the first weekend. The portal alone has saved my front desk two days a week."

    A
    Dr. A.
    3-op dental practice · Toronto
    Veterinary — Houston

    "Surgical estimates used to mean a callback the next day. Now Skrypt sends the estimate before the owner even hangs up. We went from booking 1 in 3 callers to nearly 1 in 2."

    M
    Dr. M.
    Mixed-animal clinic · Houston
    § 02 · The problem

    Front desks are bleeding revenue you can't see.

    37%
    of inbound calls go unanswered

    After-hours, lunch, double-booked — practices in our pilot cohort missed more than a third of their inbound before Skrypt.

    5–6hrs
    per week spent quoting + replying

    Repetitive triage work that doesn't require clinical judgment, but absorbs your staff anyway.

    $17,400/mo
    in recoverable revenue, on average

    Missed calls, ghosted quotes, and no-shows add up. Most operators don't measure it. We do.

    § 03 · Getting started

    A checkup, then you're live.

    Three steps from intake call to answering your line. No new hardware, no IT project — call forwarding is live in minutes, and porting comes later if you want it.

    01
    Day 1–2
    Diagnosis
    We map your practice

    A short intake call charts your schedule, insurance answers, and the questions your front desk fields all day. Your number forwards to Skrypt in minutes.

    02
    Day 3–7
    Prognosis
    You hear it before patients do

    Test-call your own agent. Review how it answers, quotes, and queues callbacks — and tune anything before a single patient reaches it.

    03
    Day 7–10
    Prescription
    Live on your existing line

    Skrypt picks up on the first ring, every time. Bookings land on your own schedule with a full transcript — your team can move or cancel anything.

    Skrypt Health · Voice prescription № 001
    1. 01Practice mapped — schedule, insurance answers, FAQs charted. Line forwarded.
    2. 02Agent tuned — heard and approved before a single patient reaches it.
    3. 03Live — first-ring pickup. Booked into your PMS. You stay in control.
    Refills · unlimited — on shift 24/7
    § 04 · The Night Audit

    See what your front desk is missing.

    § 05 · Pricing

    Priced like payroll, not software.

    Every practice starts on Starter, tonight. Pro is an invitation from inside your portal. Enterprise is an engagement. Cancel any time with 30 days notice.

    Benchmark · a human front desk$20 / hr · 40 of 168 hours · $3,464 / morun the night audit →

    Starter · grade 01

    Intake open · self-serve

    Phones and inbox covered every hour, booking into your Client Hub. The grade every practice starts on.

    $0.59/ hour
    Billed monthly · $429 / moNo setup fee
    2 of 5 on staff — Ani · Reception, Noah · Inbox
    • Hours covered168 / 168 per wk
    • BookingClient Hub only
    • Voice · SMS250 min · 150
    • Email500 read · 1 personal inbox
    • Client HubIncluded

    Pro · grade 02

    By invitation · ten a month

    The full front office: direct PMS/EMR integration, the refill desk and lab pre-triage. Switched on from inside your portal once you're live on Starter.

    $1.19/ hour
    Billed monthly · $863 / moIntegration setup varies
    4 of 5 on staff — Ani, Noah + Asi · Rx intake, + Daniel · EHR
    • PMS / EMRDirect · real-time
    • Voice · SMS550 min · 400 · rescue texts
    • EmailUnlimited · 3 inboxes · auto-reply
    • Rx deskIntake · prescription manager
    • Client HubFull portal · revenue analytics
    Reserve a private walkthrough →

    Sign up is Starter · Pro is an invitation from inside your portal, ten a month

    Enterprise · grade 03

    Three deployments a quarter

    Multi-location groups and networks: the whole staff across every location's phones, inbox and PMS, with your rules.

    Custom
    By engagementScoped per deployment
    All five — + Ali · Outreach, Rx managed end-to-end
    • PMS / EMRDirect · write-back
    • Voice · SMSCommitted pool · custom
    • EmailPer-location inboxes · custom rules
    • AlsoReferrals · treatment plans · success team
    • DashboardMulti-location
    Design Partner Program

    3 partners a quarter. Intake for the next one kicks off November 1.

    Requirement · minimum 20 practitioners
    Join the waiting list →

    Contact to join the waiting list · we reply within one business day

    Compare plans

    Everything side by side.

    What's included Starter ProTen a month Enterprise
    Price $0.59/hr ($429/mo) $1.19/hr ($863/mo) Custom
    Intake — how you come aboard Self-serve Portal upgrade · 10 / mo 3 / quarter
    PMS / EMR integration — Dentrix, Open Dental, athenahealth, Pulse & more Client Hub only ✓ Direct — real-time ✓ Direct — write-back
    SALA · Voice — the phones
    Voice minutes / month 250 min 550 min Committed pool
    Answers 24/7 — nights, weekends, holidays ✓ ✓ ✓
    Call transcripts + AI summaries ✓ ✓ ✓
    SMS / month 150 400 Custom
    Confirmation texts + SMS follow-up ✓ ✓ ✓
    Rescue SMS — missed-call text-back — ✓ ✓
    Overage — voice · SMS $0.35 · $0.05 $0.28 · $0.04 Committed rates
    MATI · Inbox — the email
    Emails read / month 500 Unlimited Unlimited
    Shared practice inbox — Gmail or Outlook, secure sign-in ✓ ✓ Per location
    Personal email inboxes — beyond the shared practice inbox 1 3 Custom
    AI triage — categorize, summarize, flag urgent ✓ ✓ ✓
    Reply drafts + task routing — to the right staff queue ✓ ✓ ✓
    Overnight digest — the inbox summarized by morning ✓ ✓ ✓
    Auto-reply to routine email — hours, directions; humans confirm the rest — ✓ ✓
    PMS-aware flags — recalls due, records needed — ✓ ✓
    Email → revenue attribution — ✓ ✓
    Custom categories + routing rules — — ✓
    Platform — the Client Hub
    Client Hub Portal Included Full portal Full portal
    Booking ✓ ✓ ✓
    Prescription manager — ✓ ✓
    Lead management + revenue analytics — ✓ ✓
    Referral management — — ✓
    AI treatment-plan generation — — ✓
    Outbound AI agent — — ✓
    Multi-location dashboard + dedicated success team — — ✓
    Notes to the rate cardSkrypt Health · 2026
    Billing
    Monthly, quarterly (−10% — Starter $1,158.30 · Pro $2,330.10 a quarter) or annual (−20% — Starter $4,118.40 · Pro $8,284.80 a year); both prepaid terms auto-renew. Never weekly.
    Hourly figure
    The monthly price spread over the 168 hours a week your phone can ring — a payroll comparison, not a meter. Starter $429 and Pro $863 a month.
    Overages
    Voice $0.35 / min and SMS $0.05 on Starter; $0.28 and $0.04 on Pro; committed rates on Enterprise.
    Included
    Every plan: email, call transcripts and standard knowledge-base configuration.
    Currency
    Billed in your local currency, CAD or USD, at the same numerals. Cancel any time with 30 days notice.
    Integrations
    Eaglesoft · Dentrix · Open Dental · ABELDent · all integrations → Deep PMS work and multi-tenant deployments quoted separately.

    BenchmarkReceptionist wage: BLS OEWS, May 2025 — U.S. median $18.27/hr; dental-office average ≈ $20/hr; Canada Job Bank median CA$21/hr. Monthly figure = $20 × 40 hrs × 4.33 weeks, before payroll taxes and benefits.

    IntakeIntake limits are capacity, not scarcity theater: white-glove PMS integration caps onboarding at ten Pro practices a month and three Enterprise deployments a quarter. Every practice signs up on Starter (self-serve, uncapped); Pro is switched on from inside your portal as places open, and our team reaches out to begin onboarding.

    § 06 · The private walkthrough

    Twenty minutes, your practice.

    You've seen what Skrypt does. The walkthrough is where we look at your practice specifically — your call volume, your PMS, your numbers.

    01

    Your call volume, audited

    We'll look at your missed-call data and quantify the revenue your front desk is leaking. Specific dollars, specific to your practice.

    02

    Your PMS, live

    See how Skrypt connects with Open Dental, ABELDent, Dentrix, Eaglesoft — or whatever you use — and slots into your existing workflows.

    03

    Your questions, answered

    Bring objections, edge cases, weird scenarios. No pitch deck — this is Q&A with people who've heard everything.

    Twenty minutes · By appointment · You'll know if it's a fit

    § 07 · FAQ

    Questions we get a lot.

    How fast can we go live? +

    Skrypt can start answering calls in under 5 minutes — point your existing line to our dedicated AI number via call-forwarding and you are live immediately for after-hours and overflow.

    The full integration layer — PMS write-back, custom knowledge-base training, caller ID setup, escalation rules, and number porting — wraps in 7 to 10 business days. Week 1 you have AI call coverage on every inbound call. Week 2 you have full PMS sync with appointment write-back. Most practices are fully operational within two weeks of signing the agreement.

    The onboarding process is guided end-to-end: we handle the technical setup, configure the AI voice and scripts, train the knowledge base on your services and pricing, and run a call-quality review before go-live. No IT department or developer required on your end.

    Which practice management systems do you integrate with? +

    Skrypt Health integrates with every major practice management system across dental, veterinary, and medical: Open Dental, ABELDent, Dentrix, Eaglesoft, AVImark, Cornerstone, IDEXX, and others.

    Integration depth varies by tier. The Starter plan books into your Client Hub — every booking lands there. The Pro plan adds PMS integration — Skrypt reads schedule availability to check open slots in real time. The Enterprise plan adds bidirectional write-back — Skrypt creates and updates appointments, patient records, and notes directly in your PMS without your staff touching a single field.

    For practices on systems not listed, we have a universal integration layer that handles the majority of read and write operations. We confirm the integration live during the private walkthrough — you see your own calendar inside Skrypt before you sign anything.

    Will Skrypt replace our front desk staff? +

    No — and that is by design. Skrypt handles the work that should not require a human in the first place: after-hours call answering, repetitive procedure quoting, routine appointment bookings, missed-call rescue SMS, and no-show follow-up messaging. These tasks collectively consume 40 to 60 percent of a front desk day and are the primary driver of staff burnout and turnover in clinical practices.

    Your team stays focused on patient experience, complex scheduling, billing disputes, and the in-person interactions that genuinely require a human presence. Most practices report their front desk staff is happier and less overwhelmed within 30 days of going live.

    Skrypt is designed to complement your team, not compete with it. Practices that have reduced headcount after adding Skrypt did so through natural attrition over time, not through immediate replacement.

    What about HIPAA and PHIPA? +

    Skrypt Health is HIPAA-compliant in the United States and PHIPA-compliant in Canada. Both frameworks govern the handling of protected health information — patient names, appointment details, call transcripts, procedure history, and any PHI captured during a conversation. We treat all call data as PHI by default.

    Business Associate Agreements under HIPAA and Data Sharing Agreements under PHIPA are signed as part of standard onboarding — no separate legal process or negotiation required. All call recordings, transcripts, and PMS write-back payloads are encrypted at rest using AES-256 and in transit using TLS 1.2 or higher. Audit logs covering all data access and AI interactions are available on request.

    Do you work with non-clinical businesses? +

    A small number, selectively. The core focus of Skrypt Health is clinical operations — dental, veterinary, medical, and pharmacy practices — because the compliance layer, PMS integrations, and call workflow logic were purpose-built for that vertical from day one.

    That said, the same AI infrastructure handles high-volume inbound call workflows in other industries: custom-product businesses, specialty services, home services, and other operations-heavy contexts that share the same pattern of repetitive inbound calls, procedure quoting, and appointment scheduling.

    The key fit indicator is whether the majority of your inbound calls follow predictable, trainable patterns. We take on roughly two non-clinical partners per quarter. Email hello@skrypthealth.ai with your use case and we will give you a direct answer on fit.

    What's the contract like? +

    All Skrypt Health plans are month-to-month by default with no multi-year lock-in required. Paid plans can also be billed quarterly at a 10% discount or annually at a 20% discount — both auto-renew on the same cancellation terms. Cancel any time with 30 days written notice to hello@skrypthealth.ai.

    There is no setup fee on Starter. Pro integration setup varies by practice management system and is quoted up front. Enterprise deployments are scoped and quoted individually. Plans include a base allocation of voice minutes and SMS per month; usage beyond that is billed at published overage rates.

    Full pricing: Starter $429/mo — $386.10/mo billed quarterly ($1,158.30) or $343.20/mo billed annually ($4,118.40) — (250 min voice, 150 SMS, 500 email, practice inbox + 1 personal inbox, $0.35/min + $0.05/SMS overage) · Pro $863/mo — $776.70/mo billed quarterly ($2,330.10) or $690.40/mo billed annually ($8,284.80) — (550 min voice, 400 SMS, unlimited email, practice inbox + 3 personal inboxes, $0.28/min + $0.04/SMS overage) · Enterprise custom. All plans include Reception on the phones and Inbox on email, plus call transcripts, confirmation texts, and live routing to a human when escalation rules trigger.

    Why is Pro limited to ten practices a month? +

    Because onboarding is done by hand. Every Pro practice gets a white-glove PMS integration — schedule mapping, knowledge-base training on your services and pricing, and a call-quality review before go-live — and we cap intake at the pace that work deserves: ten Pro practices a month, and three Enterprise deployments a quarter.

    Signup is Starter only — self-serve, tonight. Pro is an upgrade from inside your portal: request it there, and as one of the month's ten places opens our team reaches out to begin the white-glove onboarding. If you'd rather see it on your own system first, the private walkthrough is exactly that.

    Can I pay quarterly or annually? +

    Yes. Starter and Pro can be billed monthly, quarterly, or annually. Monthly billing is $429/month on Starter and $863/month on Pro. Quarterly billing saves 10% instead: Starter works out to $386.10/month ($1,158.30 per quarter) and Pro to $776.70/month ($2,330.10 per quarter). Annual billing saves 20%: Starter works out to $343.20/month ($4,118.40 per year) and Pro to $690.40/month ($8,284.80 per year).

    All billing frequencies are auto-renewing subscriptions with the same 30-day cancellation terms. Enterprise billing is scoped per deployment. Choose the frequency with the toggle above the pricing cards before checkout.

    Can Skrypt sound like our practice? +

    Yes. During onboarding we configure Skrypt's voice, tone, and personality to match your practice brand. You choose from a range of voice profiles — warm, professional, clinical, casual — and we adjust pacing, phrasing, and vocabulary to match how your front desk staff actually speaks with patients.

    We configure your specific operational workflows: hours of operation, services offered, procedure pricing scripts, escalation conditions, hold and after-hours messaging, and the language used for different caller intents such as new patient inquiries, reschedules, and billing questions.

    The AI is trained on your practice knowledge base — your fee schedule, service descriptions, insurance notes, and location-specific FAQs. Most practices report that callers assume they reached a human receptionist for the first several calls after launch.

    Can we keep our existing phone number? +

    Yes. We port your existing number to Skrypt infrastructure, typically during week 2 of the onboarding timeline. The porting process takes 5 to 10 business days depending on your current carrier and account type.

    In week 1 we set up call-forwarding from your existing line to a dedicated Skrypt AI number so you have full AI call coverage from day one while the port completes — no gap in service at any point. Once the port finalizes, your original number rings directly on Skrypt infrastructure with zero forwarding latency.

    If your practice has multiple locations sharing a phone number, a hunt group, or a ring-group setup, we configure the routing logic as part of onboarding at no additional charge.

    Is Skrypt Health an AI voice receptionist for clinics? +

    Yes — that's Ani — Reception, one of five AI employees on staff. Ani is the 24/7 voice desk: answers every inbound call, books appointments in real time, sends procedure quotes, handles routine patient questions, and routes escalations when a human needs to be involved. The desk is HIPAA and PHIPA compliant, writes appointments back to your PMS without staff intervention, and sends rescue SMS to callers who hang up before connecting.

    Behind Ani sit four more employees — Asi on Rx (refill intake), Ali on Outreach (the recall calls that fill empty slots), Noah on Inbox (email), and Daniel on EHR (appointments and lab results written into the practice record) — under two managers, Sala and Mati. On top sits the Client Hub Portal — a unified operations dashboard for calls, messages, leads, and revenue attribution. The voice desk captures patients at the point of inbound intent; the portal gives your team visibility and tools to manage everything that comes through.

    Reception is the first hire; the staff is the product.

    Is Skrypt Health a healthcare AI solution? +

    Yes. Skrypt Health was built specifically for healthcare clinical operations — dental, veterinary, medical, and pharmacy practices. It is not a generic AI call center product adapted for healthcare as an afterthought.

    The compliance framework (HIPAA in the US, PHIPA in Canada), the PMS integrations (Open Dental, ABELDent, Dentrix, Eaglesoft, AVImark, Cornerstone, IDEXX, and others), the inbound call workflows, and the data model (PHI handling, BAA and DSA execution, audit logging) were all built for clinical contexts from the start.

    Skrypt Health is a product of Skrypt Health (Invite Technologies Inc.), a healthcare AI company founded in Canada and operating across North American dental, veterinary, medical, and pharmacy practices. Active deployments are live in dental and veterinary; medical is in pilot.

    How does Skrypt compare to traditional answering services or virtual receptionists? +

    Traditional answering services — Ruby, MAP Communications, Specialty Answering Service, and similar providers — put a human agent on the line to collect a name, callback number, and sometimes a message. The appointment doesn't happen until your team calls back the next business day, if they get to it.

    Skrypt resolves the call in real time: the AI books the appointment, quotes the procedure, and writes the record directly to your PMS before the caller hangs up. No callback queue, no message log to work through.

    For calls that genuinely need a human — complex clinical questions, billing disputes, upset patients — Skrypt routes to a live person or voicemail based on your escalation rules. The cost is typically comparable to a mid-tier answering service, but the outcome is categorically different: closed appointments instead of message logs.

    What is an AI ops platform for clinical practices? +

    An AI ops platform for clinical practices is a unified system that handles the operational layer of running a practice — inbound calls, appointment booking, patient messaging, follow-up, revenue attribution, and scheduling data — using AI agents instead of manual staff workflows.

    Skrypt Health is one. It combines three layers: a staff of five AI employees — Reception handling inbound calls 24/7, with Rx, Outreach, Inbox, and EHR behind it — a Client Hub Portal that gives the practice team a single dashboard for calls, leads, messages, and analytics, and a PMS integration layer that writes data back to your practice management system in real time.

    The goal is to close the loop between a patient's inbound intent and a confirmed appointment without staff touching the process. Most front desk workflows that don't require clinical judgment are candidates for automation in this model.

    Let's see what your front office is missing.

    A private walkthrough — twenty minutes on your practice, your PMS, your numbers. We'll quote a realistic timeline. No pressure, no pitch deck.