AI employees for your clinic
Five staff · two managers · one payroll line
Skrypt is applied research. Before it was a product, the founder published machine-learning work in clinical contexts — sentiment analysis, the discipline of teaching machines to read urgency and intent in human language. Sala and Mati are that research, on payroll.
Read the lineage — about § research →Together they spell salamati سلامتی — the word for health.
ANI · RECEPTION · 11:58 PM — a Toronto dental clinic — last walk-in call logged
NOAH · INBOX · 1:07 AM — refill email read → routed to vet for approval
ASI · RX · 1:15 AM — six renewals checked against the record → prescriber's sign-off queue
ANI · RECEPTION · 2:13 AM — a Houston vet hospital — chocolate ingestion, triaged HIGH, on-call paged
NOAH · INBOX · 3:24 AM — records request flagged URGENT — 5-day deadline caught
DANIEL · EHR · 4:02 AM — one result out of range, flagged for clinician review · ALI · OUTREACH · 5:40 AM — three schedule gaps found, recall list queued for 9 AM
NOAH · INBOX · 6:15 AM — refill + hours email — auto-replied, pharmacist confirms
6:47 AM — overnight digest ready — 5 employees, 1 desk: 9 calls · 14 emails · 6 refills · 1 lab flag · 3 recalls queued · $1,240 attributed
timesheet complete — 168 / 168 hours · payday runs 59¢ an hour ↓
Where the night's work lands.
Everything the five handled overnight, waiting for your team by morning — booked, or queued for a human.
- CommandThe morning landing: who's on shift, what needs you, and the night as a shift log.
- VoiceCalls and texts in one queue, needs-action first.
- EmailClinic and personal email, triaged and drafted.
- PharmacyRefills checked against the record, queued for sign-off.
- AnalyticsWhat came in, what was booked, what it was worth.
Included on every plan. Starter opens it on signup; Pro adds the PMS-linked views.
Every caller's experience, measured.
Ani doesn't just take the call. She records how the patient felt, what drove it, and whether it turned — a care score on every conversation.
- Mood
- Calm, anxious, confused, frustrated or upset — and how strongly.
- Drivers
- What caused it: pain, cost, the wait, the paperwork.
- Turned around
- The moment a call changed direction, and what changed it.
- Care score
- Per call, per patient, trended over time.
- Pain, after hours31%
- Cost, before the visit24%
- Waiting on a callback19%
- Insurance paperwork14%
- Running late, rebooking12%
“I didn't think anyone would pick up this late.”
- 3:24 AMAngela T. records for a cardiology referral · 5-day deadlineFrustratedNeeds you
- 2:13 AMHouston vet chocolate ingestion · on-call paged overnightAnxiousFollow-up
- 1:07 AMMarcus W. heartworm refill · annual visit overdueConfusedAt risk
- 11:58 PMNew patient toothache · booked 8:10 AMCalmOn the books
languages. Zero "press 2".
Skrypt detects the caller's language mid-greeting and answers in it — Punjabi at midnight, Farsi at 2 AM, Tagalog on a Sunday. Same number, same booking flow, no menus, no transfers. Your clinic finally sounds like your neighbourhood.
Same hire. Four kinds of practice.
Sala and Mati are trained per vertical — the scripts, the triage rules, and the software behind the desk are different in each. Pick yours.
AI Voice for dental practices
Hygiene recall, emergency triage, insurance questions — written into Eaglesoft, Dentrix, or Open Dental while the office sleeps.
See the dental desk →AI Voice for veterinary clinics
The 2 AM chocolate-ingestion call gets triaged, the on-call vet gets paged, and the morning schedule fills itself.
See the veterinary desk →AI Voice for medical clinics
Records requests caught before their deadlines, appointment lines answered, refills routed to the right desk.
See the medical desk →AI Voice for pharmacies
Refill lines and hours questions handled on the phone and in the inbox — your pharmacist only confirms.
See the pharmacy desk →Live schedule reads, appointment write-back, and record sync — guides for the systems practices ask about most, across all four verticals:
Numbers from real customers running Skrypt Health today.
"We were missing about 40% of inbound after hours. Skrypt picked all of them up the first weekend. The portal alone has saved my front desk two days a week."
"Surgical estimates used to mean a callback the next day. Now Skrypt sends the estimate before the owner even hangs up. We went from booking 1 in 3 callers to nearly 1 in 2."
Front desks are bleeding revenue you can't see.
After-hours, lunch, double-booked — practices in our pilot cohort missed more than a third of their inbound before Skrypt.
Repetitive triage work that doesn't require clinical judgment, but absorbs your staff anyway.
Missed calls, ghosted quotes, and no-shows add up. Most operators don't measure it. We do.
A checkup, then you're live.
Three steps from intake call to answering your line. No new hardware, no IT project — call forwarding is live in minutes, and porting comes later if you want it.
A short intake call charts your schedule, insurance answers, and the questions your front desk fields all day. Your number forwards to Skrypt in minutes.
Test-call your own agent. Review how it answers, quotes, and queues callbacks — and tune anything before a single patient reaches it.
Skrypt picks up on the first ring, every time. Bookings land on your own schedule with a full transcript — your team can move or cancel anything.
- 01Practice mapped — schedule, insurance answers, FAQs charted. Line forwarded.
- 02Agent tuned — heard and approved before a single patient reaches it.
- 03Live — first-ring pickup. Booked into your PMS. You stay in control.
Priced like payroll, not software.
Every practice starts on Starter, tonight. Pro is an invitation from inside your portal. Enterprise is an engagement. Cancel any time with 30 days notice.
Starter · grade 01
Intake open · self-servePhones and inbox covered every hour, booking into your Client Hub. The grade every practice starts on.
- Hours covered168 / 168 per wk
- BookingClient Hub only
- Voice · SMS250 min · 150
- Email500 read · 1 personal inbox
- Client HubIncluded
Pro · grade 02
By invitation · ten a monthThe full front office: direct PMS/EMR integration, the refill desk and lab pre-triage. Switched on from inside your portal once you're live on Starter.
- PMS / EMRDirect · real-time
- Voice · SMS550 min · 400 · rescue texts
- EmailUnlimited · 3 inboxes · auto-reply
- Rx deskIntake · prescription manager
- Client HubFull portal · revenue analytics
Sign up is Starter · Pro is an invitation from inside your portal, ten a month
Enterprise · grade 03
Three deployments a quarterMulti-location groups and networks: the whole staff across every location's phones, inbox and PMS, with your rules.
- PMS / EMRDirect · write-back
- Voice · SMSCommitted pool · custom
- EmailPer-location inboxes · custom rules
- AlsoReferrals · treatment plans · success team
- DashboardMulti-location
3 partners a quarter. Intake for the next one kicks off November 1.
Contact to join the waiting list · we reply within one business day
Everything side by side.
| What's included | Starter | ProTen a month | Enterprise |
|---|---|---|---|
| Price | $0.59/hr ($429/mo) | $1.19/hr ($863/mo) | Custom |
| Intake — how you come aboard | Self-serve | Portal upgrade · 10 / mo | 3 / quarter |
| PMS / EMR integration — Dentrix, Open Dental, athenahealth, Pulse & more | Client Hub only | ✓ Direct — real-time | ✓ Direct — write-back |
| SALA · Voice — the phones | |||
| Voice minutes / month | 250 min | 550 min | Committed pool |
| Answers 24/7 — nights, weekends, holidays | ✓ | ✓ | ✓ |
| Call transcripts + AI summaries | ✓ | ✓ | ✓ |
| SMS / month | 150 | 400 | Custom |
| Confirmation texts + SMS follow-up | ✓ | ✓ | ✓ |
| Rescue SMS — missed-call text-back | — | ✓ | ✓ |
| Overage — voice · SMS | $0.35 · $0.05 | $0.28 · $0.04 | Committed rates |
| MATI · Inbox — the email | |||
| Emails read / month | 500 | Unlimited | Unlimited |
| Shared practice inbox — Gmail or Outlook, secure sign-in | ✓ | ✓ | Per location |
| Personal email inboxes — beyond the shared practice inbox | 1 | 3 | Custom |
| AI triage — categorize, summarize, flag urgent | ✓ | ✓ | ✓ |
| Reply drafts + task routing — to the right staff queue | ✓ | ✓ | ✓ |
| Overnight digest — the inbox summarized by morning | ✓ | ✓ | ✓ |
| Auto-reply to routine email — hours, directions; humans confirm the rest | — | ✓ | ✓ |
| PMS-aware flags — recalls due, records needed | — | ✓ | ✓ |
| Email → revenue attribution | — | ✓ | ✓ |
| Custom categories + routing rules | — | — | ✓ |
| Platform — the Client Hub | |||
| Client Hub Portal | Included | Full portal | Full portal |
| Booking | ✓ | ✓ | ✓ |
| Prescription manager | — | ✓ | ✓ |
| Lead management + revenue analytics | — | ✓ | ✓ |
| Referral management | — | — | ✓ |
| AI treatment-plan generation | — | — | ✓ |
| Outbound AI agent | — | — | ✓ |
| Multi-location dashboard + dedicated success team | — | — | ✓ |
- Billing
- Monthly, quarterly (−10% — Starter $1,158.30 · Pro $2,330.10 a quarter) or annual (−20% — Starter $4,118.40 · Pro $8,284.80 a year); both prepaid terms auto-renew. Never weekly.
- Hourly figure
- The monthly price spread over the 168 hours a week your phone can ring — a payroll comparison, not a meter. Starter $429 and Pro $863 a month.
- Overages
- Voice $0.35 / min and SMS $0.05 on Starter; $0.28 and $0.04 on Pro; committed rates on Enterprise.
- Included
- Every plan: email, call transcripts and standard knowledge-base configuration.
- Currency
- Billed in your local currency, CAD or USD, at the same numerals. Cancel any time with 30 days notice.
- Integrations
- Eaglesoft · Dentrix · Open Dental · ABELDent · all integrations → Deep PMS work and multi-tenant deployments quoted separately.
BenchmarkReceptionist wage: BLS OEWS, May 2025 — U.S. median $18.27/hr; dental-office average ≈ $20/hr; Canada Job Bank median CA$21/hr. Monthly figure = $20 × 40 hrs × 4.33 weeks, before payroll taxes and benefits.
IntakeIntake limits are capacity, not scarcity theater: white-glove PMS integration caps onboarding at ten Pro practices a month and three Enterprise deployments a quarter. Every practice signs up on Starter (self-serve, uncapped); Pro is switched on from inside your portal as places open, and our team reaches out to begin onboarding.
Twenty minutes, your practice.
You've seen what Skrypt does. The walkthrough is where we look at your practice specifically — your call volume, your PMS, your numbers.
Your call volume, audited
We'll look at your missed-call data and quantify the revenue your front desk is leaking. Specific dollars, specific to your practice.
Your PMS, live
See how Skrypt connects with Open Dental, ABELDent, Dentrix, Eaglesoft — or whatever you use — and slots into your existing workflows.
Your questions, answered
Bring objections, edge cases, weird scenarios. No pitch deck — this is Q&A with people who've heard everything.
Twenty minutes · By appointment · You'll know if it's a fit
Picked your time? See what happens next →
Questions we get a lot.
How fast can we go live? +
Skrypt can start answering calls in under 5 minutes — point your existing line to our dedicated AI number via call-forwarding and you are live immediately for after-hours and overflow.
The full integration layer — PMS write-back, custom knowledge-base training, caller ID setup, escalation rules, and number porting — wraps in 7 to 10 business days. Week 1 you have AI call coverage on every inbound call. Week 2 you have full PMS sync with appointment write-back. Most practices are fully operational within two weeks of signing the agreement.
The onboarding process is guided end-to-end: we handle the technical setup, configure the AI voice and scripts, train the knowledge base on your services and pricing, and run a call-quality review before go-live. No IT department or developer required on your end.
Which practice management systems do you integrate with? +
Skrypt Health integrates with every major practice management system across dental, veterinary, and medical: Open Dental, ABELDent, Dentrix, Eaglesoft, AVImark, Cornerstone, IDEXX, and others.
Integration depth varies by tier. The Starter plan books into your Client Hub — every booking lands there. The Pro plan adds PMS integration — Skrypt reads schedule availability to check open slots in real time. The Enterprise plan adds bidirectional write-back — Skrypt creates and updates appointments, patient records, and notes directly in your PMS without your staff touching a single field.
For practices on systems not listed, we have a universal integration layer that handles the majority of read and write operations. We confirm the integration live during the private walkthrough — you see your own calendar inside Skrypt before you sign anything.
Will Skrypt replace our front desk staff? +
No — and that is by design. Skrypt handles the work that should not require a human in the first place: after-hours call answering, repetitive procedure quoting, routine appointment bookings, missed-call rescue SMS, and no-show follow-up messaging. These tasks collectively consume 40 to 60 percent of a front desk day and are the primary driver of staff burnout and turnover in clinical practices.
Your team stays focused on patient experience, complex scheduling, billing disputes, and the in-person interactions that genuinely require a human presence. Most practices report their front desk staff is happier and less overwhelmed within 30 days of going live.
Skrypt is designed to complement your team, not compete with it. Practices that have reduced headcount after adding Skrypt did so through natural attrition over time, not through immediate replacement.
What about HIPAA and PHIPA? +
Skrypt Health is HIPAA-compliant in the United States and PHIPA-compliant in Canada. Both frameworks govern the handling of protected health information — patient names, appointment details, call transcripts, procedure history, and any PHI captured during a conversation. We treat all call data as PHI by default.
Business Associate Agreements under HIPAA and Data Sharing Agreements under PHIPA are signed as part of standard onboarding — no separate legal process or negotiation required. All call recordings, transcripts, and PMS write-back payloads are encrypted at rest using AES-256 and in transit using TLS 1.2 or higher. Audit logs covering all data access and AI interactions are available on request.
Do you work with non-clinical businesses? +
A small number, selectively. The core focus of Skrypt Health is clinical operations — dental, veterinary, medical, and pharmacy practices — because the compliance layer, PMS integrations, and call workflow logic were purpose-built for that vertical from day one.
That said, the same AI infrastructure handles high-volume inbound call workflows in other industries: custom-product businesses, specialty services, home services, and other operations-heavy contexts that share the same pattern of repetitive inbound calls, procedure quoting, and appointment scheduling.
The key fit indicator is whether the majority of your inbound calls follow predictable, trainable patterns. We take on roughly two non-clinical partners per quarter. Email hello@skrypthealth.ai with your use case and we will give you a direct answer on fit.
What's the contract like? +
All Skrypt Health plans are month-to-month by default with no multi-year lock-in required. Paid plans can also be billed quarterly at a 10% discount or annually at a 20% discount — both auto-renew on the same cancellation terms. Cancel any time with 30 days written notice to hello@skrypthealth.ai.
There is no setup fee on Starter. Pro integration setup varies by practice management system and is quoted up front. Enterprise deployments are scoped and quoted individually. Plans include a base allocation of voice minutes and SMS per month; usage beyond that is billed at published overage rates.
Full pricing: Starter $429/mo — $386.10/mo billed quarterly ($1,158.30) or $343.20/mo billed annually ($4,118.40) — (250 min voice, 150 SMS, 500 email, practice inbox + 1 personal inbox, $0.35/min + $0.05/SMS overage) · Pro $863/mo — $776.70/mo billed quarterly ($2,330.10) or $690.40/mo billed annually ($8,284.80) — (550 min voice, 400 SMS, unlimited email, practice inbox + 3 personal inboxes, $0.28/min + $0.04/SMS overage) · Enterprise custom. All plans include Reception on the phones and Inbox on email, plus call transcripts, confirmation texts, and live routing to a human when escalation rules trigger.
Why is Pro limited to ten practices a month? +
Because onboarding is done by hand. Every Pro practice gets a white-glove PMS integration — schedule mapping, knowledge-base training on your services and pricing, and a call-quality review before go-live — and we cap intake at the pace that work deserves: ten Pro practices a month, and three Enterprise deployments a quarter.
Signup is Starter only — self-serve, tonight. Pro is an upgrade from inside your portal: request it there, and as one of the month's ten places opens our team reaches out to begin the white-glove onboarding. If you'd rather see it on your own system first, the private walkthrough is exactly that.
Can I pay quarterly or annually? +
Yes. Starter and Pro can be billed monthly, quarterly, or annually. Monthly billing is $429/month on Starter and $863/month on Pro. Quarterly billing saves 10% instead: Starter works out to $386.10/month ($1,158.30 per quarter) and Pro to $776.70/month ($2,330.10 per quarter). Annual billing saves 20%: Starter works out to $343.20/month ($4,118.40 per year) and Pro to $690.40/month ($8,284.80 per year).
All billing frequencies are auto-renewing subscriptions with the same 30-day cancellation terms. Enterprise billing is scoped per deployment. Choose the frequency with the toggle above the pricing cards before checkout.
Can Skrypt sound like our practice? +
Yes. During onboarding we configure Skrypt's voice, tone, and personality to match your practice brand. You choose from a range of voice profiles — warm, professional, clinical, casual — and we adjust pacing, phrasing, and vocabulary to match how your front desk staff actually speaks with patients.
We configure your specific operational workflows: hours of operation, services offered, procedure pricing scripts, escalation conditions, hold and after-hours messaging, and the language used for different caller intents such as new patient inquiries, reschedules, and billing questions.
The AI is trained on your practice knowledge base — your fee schedule, service descriptions, insurance notes, and location-specific FAQs. Most practices report that callers assume they reached a human receptionist for the first several calls after launch.
Can we keep our existing phone number? +
Yes. We port your existing number to Skrypt infrastructure, typically during week 2 of the onboarding timeline. The porting process takes 5 to 10 business days depending on your current carrier and account type.
In week 1 we set up call-forwarding from your existing line to a dedicated Skrypt AI number so you have full AI call coverage from day one while the port completes — no gap in service at any point. Once the port finalizes, your original number rings directly on Skrypt infrastructure with zero forwarding latency.
If your practice has multiple locations sharing a phone number, a hunt group, or a ring-group setup, we configure the routing logic as part of onboarding at no additional charge.
Is Skrypt Health an AI voice receptionist for clinics? +
Yes — that's Ani — Reception, one of five AI employees on staff. Ani is the 24/7 voice desk: answers every inbound call, books appointments in real time, sends procedure quotes, handles routine patient questions, and routes escalations when a human needs to be involved. The desk is HIPAA and PHIPA compliant, writes appointments back to your PMS without staff intervention, and sends rescue SMS to callers who hang up before connecting.
Behind Ani sit four more employees — Asi on Rx (refill intake), Ali on Outreach (the recall calls that fill empty slots), Noah on Inbox (email), and Daniel on EHR (appointments and lab results written into the practice record) — under two managers, Sala and Mati. On top sits the Client Hub Portal — a unified operations dashboard for calls, messages, leads, and revenue attribution. The voice desk captures patients at the point of inbound intent; the portal gives your team visibility and tools to manage everything that comes through.
Reception is the first hire; the staff is the product.
Is Skrypt Health a healthcare AI solution? +
Yes. Skrypt Health was built specifically for healthcare clinical operations — dental, veterinary, medical, and pharmacy practices. It is not a generic AI call center product adapted for healthcare as an afterthought.
The compliance framework (HIPAA in the US, PHIPA in Canada), the PMS integrations (Open Dental, ABELDent, Dentrix, Eaglesoft, AVImark, Cornerstone, IDEXX, and others), the inbound call workflows, and the data model (PHI handling, BAA and DSA execution, audit logging) were all built for clinical contexts from the start.
Skrypt Health is a product of Skrypt Health (Invite Technologies Inc.), a healthcare AI company founded in Canada and operating across North American dental, veterinary, medical, and pharmacy practices. Active deployments are live in dental and veterinary; medical is in pilot.
How does Skrypt compare to traditional answering services or virtual receptionists? +
Traditional answering services — Ruby, MAP Communications, Specialty Answering Service, and similar providers — put a human agent on the line to collect a name, callback number, and sometimes a message. The appointment doesn't happen until your team calls back the next business day, if they get to it.
Skrypt resolves the call in real time: the AI books the appointment, quotes the procedure, and writes the record directly to your PMS before the caller hangs up. No callback queue, no message log to work through.
For calls that genuinely need a human — complex clinical questions, billing disputes, upset patients — Skrypt routes to a live person or voicemail based on your escalation rules. The cost is typically comparable to a mid-tier answering service, but the outcome is categorically different: closed appointments instead of message logs.
What is an AI ops platform for clinical practices? +
An AI ops platform for clinical practices is a unified system that handles the operational layer of running a practice — inbound calls, appointment booking, patient messaging, follow-up, revenue attribution, and scheduling data — using AI agents instead of manual staff workflows.
Skrypt Health is one. It combines three layers: a staff of five AI employees — Reception handling inbound calls 24/7, with Rx, Outreach, Inbox, and EHR behind it — a Client Hub Portal that gives the practice team a single dashboard for calls, leads, messages, and analytics, and a PMS integration layer that writes data back to your practice management system in real time.
The goal is to close the loop between a patient's inbound intent and a confirmed appointment without staff touching the process. Most front desk workflows that don't require clinical judgment are candidates for automation in this model.